Customer Testimonials in Burlington, NC

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DealerRater May 21, 2021

Jamison helped me to get my new car at Cox Chrysler Dodge Jeep Ram & he made it effortless! Outstanding customer service & I love my new car!

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DealerRater Apr 25, 2021

Corey Clement was great to work with and they had why I was looking for. I was not pressured and was able to gamy questions answered.

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DealerRater Mar 4, 2021

Vicki Moon in the service department always goes the extra mile . She is great ! She will always greet you with a smile and great attitude!

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DealerRater Mar 4, 2021

Thank you Cox Dodge dealership. Highly satisfied..customer service throughout from beginning to end the service and work done by Randy Neel . I'll be back. Great staff

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DealerRater Jan 14, 2021

Excellent job for fixing my back brake lights and also giving me a oil change. Y'all did an excellent AWESOME job thank you so much. I will be back for your service again

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DealerRater Oct 22, 2020

The dodge dealership in Burlington is a great place for to have my truck serviced Anthony is very knowledgeable and always is great when I am in the service department

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DealerRater Oct 16, 2020

Mike and George had me all set up , very easy to work with and answered all my questions positively! I will always go get for all my cars!

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DealerRater Oct 16, 2020

I came in for an oil change. I was met with pleasant and expedient employees. The service was conducted and I was back on my way in 30 minutes. I would definitely recommend them.

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DealerRater Oct 13, 2020

Great service all around. Definitely recommend, when in the market to try Cox Jeep Dodge Ram. You’ll receive the best price and the best customer service in the county.

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DealerRater Oct 2, 2020

I have purchased Cars from this dealer ship since 2017 and I always worked with Tommy Moore and he has never let me down and he works hard to find something you like at a payment you can afford And he takes the time to show you different things about the car and he doesn’t pressure you into buying something. Tommy really wants you to love what you are buying. The finance team is wonderful they work really hard to get the deal you want! They also take the time to explain everything to you! The service department is wonderful ...

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DealerRater Jul 22, 2020

Brian Hawkins went the extra mile to get me in vehicle I needed! Very pleasant to work with, incredibly knowledgeable and not pushy. Just worked with me at my own speed. Thanks Brian!

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DealerRater Jan 30, 2020

Called about the 2017 Ram and arranged a time to come look at it. Brian knew everything about the truck and explained everything tome.i would recommend Cox Dodge.

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DealerRater Dec 15, 2019

I purchased my 2015 Chrysler from this dealership. I have it serviced every 5,000 miles. It has 35,000 miles on it now. It has always been serviced at Nichols, now Cox. I have always been satisfied with this dealership. If was to become dissatisfied, I would go to some other dealer.

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DealerRater Aug 18, 2019

Every people at this place is real nice they respond all the questions, they work with a Quality Equipment, this dealer is the only place I bring all my cars, I recommend it

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DealerRater Jul 27, 2019

Mr John Holte went above and beyond. He was not PUSHY at all Very knowledgeable..and very PLEASANT to work with. Would definitely recommend him.

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DealerRater Oct 7, 2017

I have to give a huge shout out to “Brian Hawkins” at Nichols Dodge Chrysler Jeep. Brian is an awesome salesperson and all around great guy. He made getting a replacement car so easy and gave me an deal on my new 2018 Challenger. I was a victim of a crash and dash which totaled my 2015 Charger. I was heart broken and Brian knew that. I had purchased my Charger from Brian in 2016. He has always treated me with respect and made an extra effort to always say “hey how you doing” every time I came in for service. He’s ...

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DealerRater Feb 15, 2017

Excellent. Love my Jeep and the folks at Nichols were great! I can not have a 25 word minimum! I don't have anything else to say about my experience

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DealerRater Jan 27, 2017

Tim Roberson, our salesman, was awesome and never put pressure on us. He made the process smooth and easy and worked with our budget. Would buy from him again!

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DealerRater Jan 24, 2017

I had a good experience with my new car purchase Tim R. was great and informative and really helped me pick the right vehicle to handle my needs. ..

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DealerRater Jan 12, 2017

Tim was great and the entire team is a group of caring professionals. Everyone was pleasant and informative. Tim was with me through every step of the car buying process. I recommend this car buying experience to everyone. I will return to these guys for my next purchase. I highly recommend Nichols Dodge Chrysler Jeep.

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DealerRater Dec 29, 2016

My salesperson Tim was very personable and kept his promise to take care of some issues I had. The sales Mgr. is also nice to deal with. The service dept. is quite professional but like all dealerships I've experienced tend to charge on the high side. To have a trouble code read on the hand held is $40 there, but auto parts stores will read them for free.

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DealerRater Jul 21, 2016

The Service Department is fantastic! They took care of my Jeep and make sure that everything worked right before returning it back to me. I can't say enough good things about the representative Bill as well. He went above and beyond to make sure that I understood everything and kept me updated of the status of my jeep. To me that is just as important as the great work the service department did. With a great representative such as Bill to work with, providing that excellent service, I will definitely be back.

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DealerRater Jun 19, 2016

Just wanted to take a minute to highly recommend this dealership to everyone. Quality service & products!! They didn't have what I wanted, but was able to locate it for me!! Everyone was super nice!! Very pleasant experience!!

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DealerRater May 12, 2016

Nichols Dodge not only help me find the perfect vehicle but made the process very enjoyable. I gave a budget I wanted to stay within and I was not pressured to go above or even close to my budget!

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DealerRater May 11, 2016

Robby was a great help. He was friendly and informed. He was very helpful showing us how to use the car.he was not pushy

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DealerRater Apr 28, 2016

I was looking for a replacement for y 96 RAM 1500 4wd. I had looked at used, and based on pricing of used decided to look at new ones as well. I had tried at several dealerships in the Triad area. I found a good deal on a new 2500 model at Nichols, asked for info online, and was contacted by Kevin Rackley via email (which is the best way for me), After several exchanges I headed up to Nichols, we looked at a few trucks, and I decided on the 2500. Price was great, and the financing terms were good. The process was ...

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DealerRater Apr 19, 2016

Carl made this an easy transition , very happy with our purchase. I will be sure to recommend co-workers and friends to the dealership. Very pleased.

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DealerRater Apr 17, 2016

Dealership was able to put us in 2 new vehicles against incredible odds. Was able to use 2 trade in vehicles and made payments within our needs. Great Job!

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DealerRater Apr 17, 2016

Just purchased my 3rd truck from this dealership today . Rob Shay was our salesperson. He was great to work with- a real no pressure approach. I would recommend him and the dealership- to anyone looking to purchase a truck !

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DealerRater Apr 16, 2016

The van i bought has helped me so much in a short amount of time. Rob shay was friendly and listened to what i needed to make the purchase right for me. He was avaible after the sales for everything i needed.

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