Jeep Wave Customer Care

Jeep Wave Customer Care banner

Every Jeep owner should know how to do the Jeep Wave, just like every Jeep owner should know about the Jeep Wave® Customer Care Program. This premium benefits program rewards the passion of anyone who drives a Jeep, whether they drive a Wrangler or a Grand Cherokee.

The package includes a number of incentives designed to reduce the stress and costs of owning a vehicle. These are a few of the benefits.

What’s Included in the Jeep Wave® Customer Care Program?

Worry-Free Maintenance With No Hidden Cost

Your first three oil changes and tire rotations during the first 36 months you own your Jeep are covered when you bring your vehicle to an authorized service center like ours.

Oil change and more Worry-Free Maintenance With No Hidden Cost


Jeep vehicle Protection, Wherever You Are

Vehicle Protection, Wherever You Are

Driving a Jeep means having the confidence to go anywhere, and your confidence is guaranteed by:

  • No-charge, same-day vehicle rental for routine maintenance
  • Trip interruption coverage up to $1,000 per incident
  • 24/7 roadside assistance for the duration of your powertrain limited warranty


Dedicated Owner Support, 24/7

For any questions you have or if you need to schedule service, the customer hotline at 1-844-JEEP-WAVE is available 24 hours a day, 7 days a week. Email and live chat options are also available through the official Jeep website.

Dedicated Owner Support, 24/7


Jeep model lineup in front of sunset

You’re a VIP in Jeep’s Eyes

Jeep is a community that spans the nation, and as a member of the Jeep Wave program, you get exclusive VIP treatment at events all around the country.


Sign Up for Jeep Wave® Customer Care in Burlington, NC

Owners of new Jeep vehicles are automatically enrolled in Jeep Wave. If you own a 2016 to 2020 model year Jeep, you can call Cox Chrysler Dodge Jeep RAM to find out if you’re eligible for the program. For more information on benefits and eligibility, visit the official website.